Timely access
We will ensure people can access timely and appropriate care, in line with best practice and clinical need.
High level, 5-year ambition
- Redesign pathways so people move through our services quickly and smoothly.
- Meet increasing demand for our services through new and innovative ways of working.
- Improve on and sustain performance against our access and flow targets.
- Work across south east London so patients move smoothly between settings.
Patients will feel
- confident they can access the care and support they need without undue delay
- their needs are understood
- supported to manage their health between appointments and able to communicate with their care team when necessary
TeamLGT will feel
- able to do their job more easily through clearer pathways and simplified processes
- empowered and supported to take action to improve access
- recognised for improvements they make
How will we determine success?
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Improved Urgent and Emergency Care performance - for 4 hour, 12 hour waits and eliminating 24 hour waits.
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Treating 92% of patients within 18 weeks of referral.
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Improved cancer performance through the Faster Diagnosis Treatment Standard and 62-Day Cancer Treatment Standard.
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Maintaining and increasing our DM01 diagnostic performance so that patients get diagnostic tests more quickly.
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Improved community services 18-week performance so that more patients receive community services within 18 weeks of referral.