Freedom to Speak Up Guardians

About Freedom to Speak Up (FTSU) guardians

FTSU guardians in NHS trusts were recommended by Sir Robert Francis, following his review and subsequent report into the failings in Mid-Staffordshire. FTSU guardians have a key role in helping our staff with concerns they might have with or within the Trust. The guardians help ensure our Trust is an open and transparent place to work, where everyone is encouraged to speak up safely to address any concerns or issues they might have.


About The Guardian Service

The Guardian Service In response to the latest staff survey findings on bullying, harassment and other workplace issues, as well as a series of focused workshops we ran with colleagues last year, the Trust has welcomed The Guardian Service to offer independent and confidential support to staff who wish to raise concerns.

Our Freedom to Speak up Guardian, Lulu, is there for our staff 24/7 should they wish to raise concerns outside of our internal channels. The Guardian Service was established in 2013, and currently supports over 40,000 NHS employees across the country.


About our guardian

Lulu Nwosu has been appointed as our independent guardian, and we’re delighted to welcome her to the Trust. She also works in the same role for Oxleas NHS Trust.

Lulu came to The Guardian Service following years of experience in employee relations and the Civil Service. She says: “I became a Guardian to help instil confidence and trust in people and support them to be able to speak up, voice their concerns and self-determine the appropriate course of action to take with respect to their issues.

“Being able to support any organization to foster a more open, honest and transparent culture that welcomes the contribution of its staff is a very rewarding role!”

Lulu is available for confidential calls from our staff 24 hours a day, seven days a week:

T: 0333 577 5299



Further information

This link provides further information about raising concerns, how managers can best support staff who raise concerns and the role of the Freedom to Speak up guardian.