Outpatient information

Patient talking to clinician

In this section you can find lots of information about your outpatient appointment.

You can also find a range of general information about your visit to the hospital in the menu on the left hand side.

Update for 2024: closure of link corridor at UHL

Outdoor link corridor at UHL between the Pink and Yellow Zones If you have an appointment in the Pink Zone or the Yellow Zone at University Hospital Lewisham, you may be used to using the outdoor corridor that links the two areas, pictured on the right. (Click for a full-sized image.)

This corridor is now permanently closed, as part of the building works to deliver two new operating theatres for Lewisham and the wider south east London community. We apologise if this affects you arriving at your appointment on time – to help with this, please check our updated site map to help you on your way.

Appointment reminders

Lewisham and Greenwich NHS Trust work with a company called Netcall to send appointment reminders by text or automated phone call for all outpatient services. This reminder service is to help ensure that you attend your appointment.   

If you are a patient and we have your mobile number, you will be opted-in automatically to be reminded of your appointment via text message or an automated phone call. You will receive two reminders before your appointment.

An automated reminder (via text or phone call depending on clinic) will be delivered 7 days before the appointment, with details of the appointment time, date and location. Patients will also receive a text reminder 2 days before your appointment with the appointment details.

Please read our Text reminder opt out policy below for details of the information that we share with Netcall and how you can opt out from this service if you would prefer to.

PRIVACY NOTICE - Text reminder opt out October 2019.pdf  259KB

Opting-out of the reminders will not affect the care offered to patients (appointment or admission). It just means no text or voice message reminders will be sent to patients about appointments at Lewisham and Greenwich NHS Trust.