Visiting Queen Elizabeth Hospital

Queen Elizabeth Hospital main entrance with the hospital sign in view

Patient and visitor information

Taxis: you can order a taxi using the dedicated phones in main reception.

Bringing flowers for patients: Only flowers in an oasis or pot plants are allowed on the wards. Unfortunately, flowers in water can cause hazards from potential spillages and can also cause unpleasant smells in clinical areas.

Keeping our patients and visitors safe

Smoking and vaping: Queen Elizabeth Hospital is a no smoking site. Please do not smoke or vape anywhere in the hospital or its grounds.

Security: We have security staff at the hospital but cannot ensure the safety of personal belongings while on site. Please do not bring valuables into the hospital when visiting, and do not leave bags unattended.

Additional support

Getting to Queen Elizabeth Hospital

There are a number of ways for you to get to Queen Elizabeth Hospital quickly and easily, including by bus, train, car or bike.


By bus

A number of buses stop outside or close to the hospital, including: 161, 178, 244, 291, 386, 469, 486.

Plan your journey >>


By train

Charlton, Woolwich Dockyard, and Woolwich Arsenal are only a short bus ride away from the hospital.

Find out train times >>


By car

There are pay and display car parks at the hospital. If you have a sat nav, you can enter the postcode SE18 4QH.

Car parking at Queen Elizabeth Hospital >>


By bike

There are a number of cycle racks at the hospital. You can view local cycle routes on the Greenwich Council website.

Cycle routes in Greenwich >>


 

Shops and facilities

There are a wide range of useful facilities at Queen Elizabeth Hospital, including places to eat and a shop.

Places to eat

Restaurant

Ground floor, near the west entrance

Open every day

  • 7am-8pm for staff and visitors
  • 10pm-2am for staff only

Costa Coffee

Located in the main reception.

Opening hours:

  • Monday to Sunday: open 24 hours

Shops

Has' Fruit & Veg

Located outside the main entrance of the hospital.

Opening hours:

  • Monday to Friday, 7am to 7pm
  • Saturday, 7am to 5pm
  • Sundays, closed

Instagram: @nhs_qe_woolwich_fruits 

WHSmith newsagents

Located in the main reception.

Opening hours:

  • Monday to Friday, 8am - 8pm
  • Saturday, 8.30am - 7.30pm
  • Sunday, 9am - 7pm

Cash machine

There is a cash machine next to WHSmith in main reception on the ground floor.

Chaplaincy

Our chaplaincy service provides support and guidance for patients, carers and visitors of all faith or none when they are most in need.

To contact the chaplaincy, please call 020 8333 3299. You are also welcome to visit the Prayer Room, which can be found on the ground floor, on the right of the corridor and to the left of the Main Entrance.

Patient Transport Services

The Trust provides a patient transport service for eligible patients who need assistance when travelling to and from the Hospital.

To contact Patient Transport Services please call 020 8836 4673.

Taxi phone

If you need to order a taxi, please use the taxi phone located in Main Reception, or speak to one of the receptionists.

Contacts at Queen Elizabeth Hospital

Wards at Queen Elizabeth Hospital

Here you can find contact details for all of the wards at Queen Elizabeth Hospital.

Clinics at Queen Elizabeth Hospital

Please use our A-Z list of services  to find the clinic you need to contact.

General contacts at Queen Elizabeth Hospital

Main Reception — for general and patient enquiries

  • Phone: 020 8836 4593 or 020 8836 4688

Outpatient appointments


Patient Advice and Liaison Service (PALS) — for compliments, concerns or complaints 

Patient Transport Service

  • Phone: 020 3929 4088

Employment reference requests


Medical records


Chaplaincy


Freedom of Information


Media enquiries