Thriving people

Everyone at LGT will have a positive, safe and supportive working experience so they can do meaningful work and feel proud to be here.

High level, 5-year ambition

  • Everyone at LGT feels a sense of belonging, inclusion and pride in working at LGT.

  • Colleagues have easy access to what they need to do their jobs well.

  • They feel seen and heard, able to give feedback and contribute to shaping change.

  • Colleagues are able to grow and develop their careers with leaders who support their progression.

Patients will feel

  • cared for by engaged, confident and compassionate team members 

  • that care is delivered with dignity, respect and kindness, every time

  • that colleagues are working well together across teams and services to provide safe, high‑quality care

  • their experiences and feedback are listened to and actively used to make improvements across the hospital

TeamLGT will feel

  • valued, respected and included - proud of working at LGT

  • safe to speak up, share ideas and raise concerns, knowing they will be listened to

  • supported by compassionate, visible leadership at all levels

  • able to grow and develop, with clear career pathways and access to learning

How will we determine success?

  1. Top quartile race equality and disability performance.

  2. Vacancy and turnover rates better than London NHS average.

  3. Sickness absence below (4%) national average.

  4. Reduction in violence, bullying and harassment indicators.

  5. Top quartile engagement scores for all professional groups. 

  6. Our Clinical Operational Standards are well embedded, with a visible and measurable impact on culture and behaviours.

Spotted something we need to put right on this page?

Spotted something we need to put right on this page?
Rating
*