Caring for Jayden in 2031

Jayden is 11 and lives with his mother in Lewisham. He has asthma and is waiting for support with possible neurodevelopmental needs.

Jayden’s mother works shifts and sometimes finds it difficult to coordinate appointments across school, community and hospital services. His needs are understood early rather than only when Jayden reaches crisis. His school, GP, community children’s team and hospital clinicians work through a local child health team, with clear consent and shared information. His family knows who is coordinating his care and does not have to repeat the same history to different services.

When Jayden’s asthma becomes less well controlled, his care team contacts the family promptly. They review his medicines, home and school triggers and inhaler technique, and agree a plan that Jayden can understand and use. Digital communication is available, but appointments and information are also offered in ways that work for his family. 

Jayden’s neurodevelopmental needs are supported through a needs-based pathway. Help at school and at home does not depend on waiting for a diagnosis. When specialist assessment is needed, the process is coordinated, waiting times are clear and the family receives practical support in the meantime.

If Jayden needs urgent care, staff can see his asthma plan, current medicines and reasonable adjustments. He is assessed promptly in an
environment that works for him, and community follow-up is arranged before he leaves. 

Five years from now, Jayden’s experience of LGT is defined by earlier help, shorter waits, services working together around his family and support based on his needs rather than organisational boundaries.

 

Jayden is an illustrative patient.