Macmillan Advice and Guidance Service (MAGS)

The Macmillan Advice and Guidance Service (MAGS) was set up at the Trust in 2019 in partnership with Macmillan Cancer Support to provide holistic care to cancer patients. 

The service supports patients with cancer, their loved ones and carers during diagnosis, treatment and recovery. They offer the following support:

  • Phone based non-clinical support and advice to patients who have received a cancer diagnosis (during or after treatment) and their carers and families
  • Information about support services. The team are able to refer you, your families and carers to these services
  • Clarifying, confirming and re-scheduling appointments
  • Creating a more seamless service for the patient by liaising with cancer nurse specialists and other clinical services.

Contact details

To contact MAGS, please telephone 020 8333 3336 or email  

The team are available 9am-5pm, Monday to Friday (except bank holidays).