Website privacy policy
At Lewisham and Greenwich NHS Trust we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
Our Privacy Policy has been provided and approved by internet law specialists LegalCentre.co.uk.
This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.
We do update this Policy from time to time so please do return and review this Policy regularly.
For the purpose of the General Data Protection Regulation (GDPR) our acting data protection officer is the head of information, clinical coding and medical records.
Information we collect
In operating our website we may collect and process the following data about you:
- Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
- Information that you provide by filling in forms on our website, such as when you registered for information.
- Information provided to us when you communicate with us for any reason.
Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
- To provide you with information requested from us, relating to our services. To provide information on other services which we feel may be of interest to you, where you have consented to receive such information.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as improvements or service changes, that may affect our service.
Storing your personal data
Data that is provided to us is stored on secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing your information
Where applicable, we may use your personal information for internal purposes as outlined in our privacy notice. In addition we we may also disclose your personal information to third parties:
- Where we sell/transfer any or all of our services and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection.
Third party links
You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their content, links and policies whatsoever as we have no control over them.
Access to information
The General Data Protection Regulation (GDPR) gives you the right to request access to the information that we hold about you. Please note that this is a free service. Should you wish to receive details that we hold about you, then you can find details on how do so under our Access to Health and Staff Records.
Use of cookies
This website uses some Essential cookies in order to work (e.g. for logging in) and to keep you safe (e.g. to prevent people impersonating you when submitting forms, etc.). These Essential cookies are placed on your device automatically — you can find out all about them in our Privacy Policy.
Some optional third party cookies are used for analytics, in order to help us to better understand how our customers use our website, or to provide other third party services (such as translation) and these are also detailed in our Privacy Policy. You do not have to accept these cookies — in which case, you need do nothing or you can press Decline. If you are happy to accept these cookies, however, then please press the "Accept optional cookies" button.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Contact us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Lewisham and Greenwich NHS Trust, Lewisham High Street, London, SE13 6LH.