New online booking for blood tests | News

  1. Contrast:

New online booking for blood tests

The Trust has rolled out  brand-new online booking platform for blood tests, with a whole host of features that will give our patients unprecedented control of their appointments and will remove the problem of long waiting times to secure a slot.

The system, powered by Swiftqueue, came online earlier this month, and allows patients to book a test online at over a dozen sites across our three boroughs of Greenwich, Lewisham and Bexley.

Next available appointments at each clinic are clearly displayed on the landing page , and the system also allows for easy rescheduling, cancellation and collation of family members’ appointments.

“This year to date has been a difficult one for blood testing in the NHS, with Covid-related backlogs on top of the national shortage of blood vials  creating delays for patients that we know have been incredibly frustrating,” said Sue Marsters, Phlebotomy and Outpatients Matron.

“The Swiftqueue system is therefore a massive development for us, allowing our phlebotomists and support staff to devote more of their attention to the thing that matters – providing high-quality and timely care to our community.”

We have also maintained a hotline for those who can’t book online or would prefer to book over the phone. This is on 020 8333 3217, with lines open 8am to 4pm, Monday to Friday.

We have placed cookies on your device to help improve our website. View our cookie policy.

Change cookie settings: