QI Contacts

Alexandra has been with the QI team since its launch in 2019, spending the first 2.5 years as the QI Information Manager before progressing into the role of Senior Improvement and Transformation Lead.

In that time she has provided analytical support for improvement projects across all sites and divisions, developed and taught various training courses related to improvement methodologies, and assisted in coaching project teams towards achieving their goals for improvement.  

Alexandra is originally from Texas, and after time spent working with refugees in the US relocated to Edinburgh and then London. With an academic background in the humanities and a professional background in statistical analysis, Alexandra is passionate about making NHS data accessible and understandable to everyone who uses it. 

E: alexandra.starks@nhs.net
T: 0208 333 3538 M: 07387 257830

Kayleigh began her career as a forensic scientist and expert witness in DNA evidence. It was within the forensic industry that Kayleigh learnt about lean methodologies, which she actively practised to lead various quality incident investigations and continuous improvement projects.

Kayleigh became a QI advisor at Kent Community Health NHS Foundation trust in 2019. Since then she has been trained in QSIR Practitioner, become a member of the Q community and gained accreditation in QSIR College. She supported the roll out and delivery of QI training across the trust and helped develop QI materials which supported colleagues to get the most out of their projects.

Kayleigh is passionate about helping and encouraging others to think differently about what they do, and support them to make the changes they want to see, whilst also evidencing the impact they have made.

E: kayleigh.michalakis@nhs.net
T: 0208 333 3536 M: 07393 008 372

Elaine Wilkinson has worked at Lewisham and Greenwich NHS Trust for ten years holding various clinical and non-clinical roles in Occupational Therapy, Dementia Care, Falls, Project Management, Patient Experience, and Patient Safety. Elaine has always been passionate about quality improvement, working to improve services for patients, staff, and stakeholders and has engaged in training opportunities provided by the Trust to equip her with the skills required to become a Quality Improvement Manager.

Elaine holds a certificate in Project Management and is coming to the end of the Improvement Specialist Apprenticeship where she will qualify as a Lean Six Sigma Black Belt and hold the new Gold QI Improvement Coach Specialist apprenticeship qualification. Elaine is looking forward to embedding a culture of continuous quality improvement, supporting the Trust’s ambition to provide high quality care to every patient, every day.

E: elainewilkinson2@nhs.net
T: 0208 333 3535 M: 07900 756 163

Suneet is dedicated to driving continuous improvement and innovation within NHS. With a strong background in supporting and managing diverse projects within the NHS, including initiatives such as Patient Information Improvement and Learning Disability Health Checks, she currently supports QE Cares Programme, and Improvement & Transformation Team at LGT.

With her Master’s degree in Project Management and having recently completed the bronze level of QI training, Suneet prioritizes the adoption of agile-driven methodologies and inclusive practices in her projects. She firmly believes in amplifying the voice of patients and staff throughout the improvement process.

With her experience, skills and passion for driving positive change, she aims to contribute to LGT's vision to “Be Exceptional”, by supporting improvement and transformative projects that generate positive outcomes for both our patients and staff.

E: suneet.brar1@nhs.net
M: 07568 795 380