Facilities at University Hospital Lewisham
There are a wide range of useful facilities at University Hospital Lewisham, including three places to eat and a two shops.
Places to eat
Ravensbourne Restaurant
Ravensbourne Restaurant is located on the first floor of the Green Zone. The restaurant offers of hot meals, sandwiches and salads as well as coffees, teas and other beverages.
Opening hours:
- Monday to Friday: 7am to 6pm
- Saturday to Sunday: 8am to 4pm
Muffin Break
Muffin Break has moved to its new location in the walkway next to the Dermatology department, which can be found behind the Ambulance bay. This is an outdoor space but it is covered and there are some seats. They offer a range of beverages including coffees, teas and hot and cold food.
Opening hours:
- Monday to Friday from 7am-8pm
- Saturday and Sunday from 7am to 6pm
gaff
Gaff café, located in the Riverside Building reception area, offers a range of hot and cold drinks and hot food and snacks.
Easter opening hours 2025:
- Good Friday — 9am to 3pm
- Saturday — 8am to 3.30pm
- Easter Sunday — closed
- Easter Monday — 9am to 3pm
Pharmacy services
Rowlands Pharmacy
Located on the ground floor, near main entrance.
- Monday to Friday 8am to 7pm
- Saturday 9am to 5pm
- Sunday 12pm tp 4pm
- Bank Holidays 10am to 2pm
Please note: the pharmacy can only dispense medicines against University Hospital Lewisham prescriptions and not medicines prescribed by your GP. Medicines prescribed by your GP should be collected from a local or community pharmacy.
Cash machine
There is a cash machine just outside the main hospital entrance. Please note that the machine charges 99p per transaction.
Chaplaincy
Our chaplaincy service provides support and guidance for patients, carers and visitors of all faith or none when they are most in need.
To contact the chaplaincy, please call 020 8333 3299. You are also welcome to visit our chapel which can be found on the ground floor of the Waterloo Block.
Changing Places toilet
At University Hospital Lewisham there is a Changing Places Toilet for use by patients and carers who have either limited mobility or who need equipment and space to help them use the toilet or change a continence pad. The Changing Places Toilet has a power hoist and a rising bench, and space for you to manoeuvre if you use a wheelchair and/or to be assisted by a carer.
It can be found behind the Ambulatory Care Centre, also known as the Same Day Emergency Care Centre, (SDEC). You can get into it from Lewisham High Street via the courtyard entrance to the Pink Zone, opposite the ambulance bays. See our map of University Hospital Lewisham.
To use this facility you need a Changing Places key. Please note that our reception team do not have a spare key. You can get one of these from your council access officer or from Disability Rights UK.
We are looking to install a similar facility at Queen Elizabeth Hospital. Information about this will be posted here when has been installed and registered with Changing Places.
Patient transport services
The Trust provides a patient transport service for eligible patients who need assistance when travelling to and from the Hospital.
To contact Patient Transport Services please call 020 8314 1461.
Taxi phone
If you need to order a taxi, please use one of the free taxi phone located in main reception and the entrance to the Riverside Building.