Congratulations to Martin Slater, Healthcare Assistant in the Fracture Clinic at Queen Elizabeth Hospital, who has been chosen as our Employee of the Month for March 2022.
Kim Vanner, Orthopaedic Nurse Practitioner, explained why she nominated him: “Martin is an exceptional team player who is dedicated and patient focused. He has developed a fantastic rapport with staff of all levels and works in the best interest of the patient whether applying a splint or organising appointments.”
“He always makes sure the patients’ journey and experience is the best possible. Whether in a clinic or casting room, Martin always attends to his duties with enthusiasm and a smile. His interpersonal skills make him an outstanding team player.”
“Martin is an essential part of our team and due to his enthusiastic efforts, our patients’ experiences from clinic to therapy services have improved significantly.”
Sandhya Lamichhane, Associate Service Manager for Trauma and Orthopaedics, congratulated Martin and presented him with his certificate. Martin was also later presented with a fruit basket, generously donated by Hasan who runs the fruit stall at Queen Elizabeth Hospital.
A delighted Martin responded: “I feel very honoured to have been recognised for the award of Employee of the Month for March – it has made me feel really valued. A special thanks to my colleagues who I am grateful to work with every day for their continued support.”
Robin Tall, PALS and Complaints Manager, who chaired this month’s judging panel, commented: “The panel recognised Martin’s dedication, patient focus and ability to build rapport with patients and colleagues alike. Additionally, Martin’s work in the development of the clinic to physiotherapy pathway, which ensures that patients are referred and are reviewed in timely manner, has and will continue to significantly improve patient experience. It is clear that Martin holds patient experience close to his heart and this approach has made him an essential part of his team.”