CQC report: Improvements at Lewisham and Greenwich NHS Trust
The Care Quality Commission has today (Wed 1 August) published its report following an unannounced inspection of some services at University Hospital Lewisham (UHL) and Queen Elizabeth Hospital (QEH) on 22 and 23 May 2018.
Angela Helleur, chief nurse, commented: “The CQC inspectors noted that we have made improvements since their full inspection (in March last year), and commented on the compassionate and caring attitude of our amazing staff.
“The report noted that we do face challenges in some areas where staff shortages mean we rely on agency staff. We are working hard to address this through targeted recruitment and by ensuring that all our staff are supported and valued.
“We will continue to focus on making improvements for patients through our improvement campaign, which is aptly named ‘#ImprovingTogether’. This CQC report shows that we have been making progress, but we have got more to do if we are going to get it right for every patient, every time. As part of the #ImprovingTogether campaign, we have launched our own peer reviews to help us identity good work that we can share and celebrate, as well as areas that may need some extra support.”
Steve Russell NHS Improvement’s executive regional managing director (London) said: “We are encouraged by the progress made at Lewisham and Greenwich NHS Trust. Although there are still a number of challenges, we are confident that the staff and new leadership team are working hard to drive further improvements. We will continue to support the trust as it addresses its issues and improve patient care. “
Links to the focused reports below. The full reports will also be available in full when they are published on the CQC website.
- CQC report May 2018 - University Hospital Lewisham (pdf 273KB)
- CQC report May 2018 - Queen Elizabeth Hospital (pdf 323KB)