Visiting Times at Queen Elizabeth Hospital

Important announcement: restricted visiting – updated 24 June 2020

The Trust restricted visiting at both University Hospital Lewisham and the Queen Elizabeth Hospital in March 2020 due to coronavirus. We have now revised our visiting arrangements in line with new national guidance.

Visiting restrictions remain in place for most patients. However in the best interests of our patients, visiting will now be permitted for a limited number of patients. Please see the detail below.

Our priority continues to be to protect our patients and staff so we it is very important that you do not come to hospital if you have the any of the following symptoms:

  • High temperature of over 37.8 degrees – you feel hot to touch on your chest or back
  • A new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours. (If you usually have a cough, it may be worse than usual.)
  • Loss or change to your sense of smell or taste.

Please stay at home. Do not travel. Check the latest guidance at:


Visitors will now be permitted for the following patients only:

  • Patients who are critically ill or nearing the end of their life, and who are Covid negative –, a maximum of two named family members or those identified as important to them may visit
  • End of life care patients who are Covid positive – can be visited by only one named family member visiting wearing full PPE. Visiting times need to be agreed with the nurse in charge for the ward
  • Patients who have dementia, a learning disability or autism – may have one visitor if the visitor not being present would cause the patient to be distressed
  • Adult patients who require assistance – for example because of a disability may be visited by one named carer
  • Women during labour or a caesarean section – may be accompanied by one birthing partner
  • Children under 16 on our inpatient wards – two named adults (usually parents) may visit, although not at the same time. Please contact the ward or department directly to discuss specific arrangements.
  • Babies in the Neonatal unit both parents may visit.


What to do when you visit

Face covering/masks – When entering all hospitals you must now wear a face covering and/or mask. If you haven’t brought one with you, our security guards at our main entrances can give you a single use mask. If you are unable to do this, unfortunately you will not be able to visit the patient and will be asked to leave. 

Handwashing: When visiting someone in hospital, please wash your hands for 20 seconds using soap and water when entering and leaving the bay or use the alcohol gel provided.

Social distancing: Please keep a safe distance from other patients, visitors and staff where possible. You may need to follow one-way systems to help us all stay apart. If social distancing cannot be maintained in our ward areas, you may be asked to visit at another time.

We understand how difficult it is for our patients, relatives and carers at this time.  Thank you for working with us to prioritise the safety of our patients, visitors and staff.


Keeping in touch with patients if you are not allowed to visit

For all other patients you can keep in touch by video / phone call rather than coming to visit.   Our inpatient wards have access to phones and iPads to support this. Please call the nurse in charge to arrange making contact. You can also send a free patient postcard greeting.


Usual visiting times at Queen Elizabeth Hospital

All adult inpatient ward areas

  • Open visiting at all times for immediate family or carer only (as identified in the care plan) unless ward staff advise otherwise
  • Visiting for all other visitors from 3pm - 8pm.
  • Two visitors are allowed at a time unless exceptional circumstances apply and agreed by the nurse or midwife in charge.

Areas with Special Visiting Arrangements

The following areas have special visiting arrangements in place and are specific to the needs of the unit:

  • Intensive Care Unit (ICU) - 12pm to 5.00pm and 6pm to 7.30pm
  • High Dependency Unit (HDU) - 12pm to 5pm and 6pm to 7.30pm
  • Neonatal Intensive Care Unit (NICU) Parents can visit at any time.
  • Special Care Baby Unit (SCBU) - Parents can visit at any time. Other visitors can visit at any time but only when accompanied by a parent.
  • Paediatrics (Children’s Wards) - Parents can visit at any time.
  • Maternity - Delivery Suite (Labour Ward) - Anytime

These hours can be found on the Trust website or directly from the unit itself.

Visiting Guidelines
•    Visitors are limited to 2 per bed
•    We ask visitors not to sit on beds to help us with infection control
•    Please check with the Ward Manager if you would like children to visit you while in Hospital
•    If children do visit, please encourage them not to sit or crawl on the floor or disturb other patients