Patient Feedback

Patient with her babies and a midwife

This section shows what our patients think of our services, including:

 


Friends and Family Test

The NHS Friends and Family Test is a nationwide initiative to gain feedback from patients about the care and treatment they receive in hospital.

Patients are asked whether they would recommend NHS services to their friends and family if they needed similar care or treatment, which is believed to be an important indicator of the quality of care they have received.

Lewisham Hospital

Inpatient Score: The scores for June 2014 were 50 from 606 responses

A&E Score: The scores for June 2014 were 70 from 988 responses

Queen Elizabeth Hospital

Inpatient Score: The scores for June 2014 were 52 from 353 responses

A&E Score: The scores for June  2014 were 59 from 394 responses


Patient Surveys

Your feedback is important to us helps us to provide a quality service that meets the needs of our patients.

Lewisham Hospital

Patient Survey Score for Cleanliness:

As expected with a score of 8.78 (as at 1st March 2014)

Queen Elizabeth Hospital

Patient Survey Score for Cleanliness:

Data not yet available


NHS Choices

Lewisham Hospital

You can find out what people think about services at Lewisham Hospital on the NHS choices website. As of 1st March 2014, Lewisham Hospital has a 4-star rating based on 63 reviews.

See what people say about services at Lewisham Hospital >>

Queen Elizabeth Hospital

You can find out what people think about services at Queen Elizabeth Hospital on the NHS choices website. As of 1st March 2014, Queen Elizabeth Hospital has a 4-star rating based on 5 reviews.

See what people say about services at Queen Elizabeth Hospital >>


Patient Opinion

Lewisham Hospital

You can find more detailed reviews of services at Lewisham Hospital on the Patient Opinion website.

See how people rate services at Lewisham Hospital >>

Queen Elizabeth Hospital

You can find more detailed reviews of services at Queen Elizabeth Hospital on the Patient Opinion website.

See how people rate services at Queen Elizabeth Hospital >>

 

Contact PALS

Contact PALS

You can give a compliment or make a complaint by contacting PALS:

Lewisham Hospital and Lewisham Community Services:

020 8333 3355

Queen Elizabeth Hospital:

020 8836 4592