External Assessments

Patient and visitor on ward

This section shows what external organisations think about our services, including:

 


Care Quality Commission (CQC) Inspections

In May 2014, the Care Quality Commission (CQC) published its report following an inspection of services provided by Lewisham and Greenwich NHS Trust.  The report can be accessed by following the link below:

Overall CQC inspection report and ratings 

The CQC asked if services are safe, effective, caring, responsive and well-led.  The Trust was given an overall rating of “requires improvement” in each category.  However, the A&E at QEH was deemed to be not fit for purpose.  Following the CQC report, Lewisham and Greenwich NHS Trust launched a quality improvement plan in June 2014 – addressing all the issues raised by the CQC.  Recent developments include:

  • Building our workforce by running a major recruitment campaign following a review of staffing levels
  • Working with partners to improve services for patients who need emergency care.  Work has included improving the estate at QEH and increasing the number of beds for patients who come through the department
  • Introducing new ways to minimise the risk of infection, such as new hand hygiene foam dispensers in all public areas around our hospitals, and door handle dispensers on key wards
  • Ensuring there are robust processes for dealing with medical waste


CHKS Reviews

In May 2013, Lewisham Healthcare NHS Trust (incorporating Lewisham Hospital) was named as one of the CHKS 40 Top Hospitals for the fifth year running. The organisation was one of only four Trusts in London to gain this award, which is based on an assessment of clinical effectiveness, health outcomes, efficiency, patient experience and quality of care.

More information about the CHKS awards >>


National Patient Safety Agency Alerts

Lewisham Hospital

As of April 2013, all patient alerts issued by the National Patient Safety Agency have been signed off.

Queen Elizabeth Hospital

As of April 2013, all patient alerts issued by the National Patient Safety Agency have been signed off.

Why is this important? >>


Recent Achievements

Lewisham Hospital

  • In May 2013, Lewisham Healthcare NHS Trust (incorporating Lewisham Hospital) improved its rating in a national inspection by the NHS Litigation Authority (NHSLA). The Trust was rated at Level 2 (out of 3).
  • In December 2012, Lewisham Healthcare NHS Trust (incorporating Lewisham Hospital) was awarded full accreditation by the NHS South London Cardiac and Stroke Network for the provision of acute stroke services in Lewisham.
  • In May 2012, Lewisham Healthcare NHS Trust (incorporating Lewisham Hospital) received a rating of ‘good’ in a Patient Environment Action Team (PEAT) inspection. This review assesses non-clinical aspects of patient care including environment, food, privacy and dignity. 
  • In September 2012, emergency services at Lewisham Healthcare NHS Trust (incorporating Lewisham Hospital) were rated as ‘good’ by the CQC.

Latest CQC Report

Why Choose Us?

Why Choose Us?

Find out more about why you should choose us for your care.

Why choose us? >>

Performance At A Glance

See an overview of our performance on NHS Choices: